Pharmacy First is an NHS-funded service that lets you get advice and treatment for common conditions or minor illnesses directly from our qualified pharmacy team. It’s a quicker way to get the care you need, without waiting for a GP appointment.

Getting treatment for your common conditions has never been easier:

You can book same-day appointments at our Newcastle-under-Lyme and Ibstock pharmacies, via video, phone, or in person, depending on your condition.

Below is a list of the conditions we treat.

A urinary tract infection is a bacterial infection that can affect your kidneys, bladder, ureter or urethra. Symptoms include a frequent need to urinate, pain or burning during urination, cloudy or bloody urine, and discomfort. Treatment usually starts working within 24 to 48 hours.

Impetigo is a highly contagious skin infection that often presents as sores or blisters that crust over. It’s common in children, and treatment usually clears it within a week.

Common in children and teenagers, infection occurs when fluid builds up behind the eardrum, causing inflammation. With treatment, symptoms often improve within 3 days.

Usually caused by viruses like colds or flu, a sore throat can make swallowing uncomfortable. With treatment, it usually clears within a few days.

An infected insect bite can be swollen, itchy, painful, and hot. Treatment usually clears the infection within 3 to 10 days, depending on severity.

Shingles is a viral infection that causes a painful, itchy rash, usually around the torso. It can also bring fever, headaches, and fatigue. Treatment begins to work in a few days, and most people see their rash disappear within two weeks.